Remote Patient Access & Intake Specialist

Texas Health Institute; Oklahoma City (OK); On-site; USD 42,000 - 60,000; Full time

Job summary

Optum is hiring a Patient Access Intake Specialist to receive referrals and guide patients through the intake process, including benefits checks and prior authorizations. The role requires communicating with patients, families, and referral sources to determine needs and requirements.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you tackle challenging cases and help coordinate care across teams.

Responsibilities

• Processes orders from referral sources
• Assesses patient needs upon arrival
• Responds to all phone and fax inquiries
• Verifies patient's benefits and eligibility for requested services
• Obtains all necessary information required to process a prior authorization if applicable
• Completes all patients start of care paperwork

Job description

Optum is hiring a Patient Access Intake Specialist to receive referrals and guide patients through the intake process, including benefits checks and prior authorizations. The role requires communicating with patients, families, and referral sources to determine needs and requirements.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you tackle challenging cases and help coordinate care across teams.