Remote Patient Access II — Scheduling & Registration

Home Base; Somerville, Northern (MA, KY); Hybrid; USD 27,000 - 39,000; Part time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Mass General Brigham is seeking a Part-time Patient Access Representative II for a remote role in Somerville, MA. The position focuses on patient registration, appointment scheduling, and insurance verification, with a strong emphasis on accuracy and customer service.

The ideal candidate will have a high school diploma or GED and at least one year of related experience, proficiency in Epic EHR, and excellent communication skills.

Qualifications

• Demonstrates strong customer service and organizational skills.
• Experience handling high-volume calls in a healthcare setting.
• Proficiency with patient data entry and appointment scheduling in Epic EHR.

Responsibilities

• Register patients and schedule appointments in Epic.
• Verify patient health insurance and eligibility.
• Answer a high volume of calls with professional service.
• Maintain accurate patient accounts and documentation.
• Collaborate with clinicians and office staff for smooth workflow.
• Adhere to HIPAA and patient confidentiality guidelines.

Skills

Customer service

Data entry

Telephone etiquette

HIPAA compliance

English fluency

Education

High school diploma or GED

One year as Patient Access Coordinator

Tools

Epic EHR

Job description

Mass General Brigham is seeking a Part-time Patient Access Representative II for a remote role in Somerville, MA. The position focuses on patient registration, appointment scheduling, and insurance verification, with a strong emphasis on accuracy and customer service.

The ideal candidate will have a high school diploma or GED and at least one year of related experience, proficiency in Epic EHR, and excellent communication skills.