Remote Patient Access & Authorization Specialist

Aveanna Healthcare; Oklahoma City (OK); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

100% Remote

Equipment Provided

Full Benefits Package

Paid Holidays + Bonus Days Off

Structured onboarding and role-based培训

Opportunities for internal growth

Competitive hourly pay starting at $18

Job summary

Aveanna Healthcare is seeking a Patient Access Representative for a 100% remote role. Start date and pay range are $18.00–$19.00 per hour, CST schedule, with emphasis on obtaining prescriptions and insurance authorizations for an assigned patient portfolio.

Responsibilities include following up with providers and payers, verifying CMN requirements, re-verifying eligibility, and maintaining HIPAA-compliant documentation while coordinating with patients and internal teams.

Qualifications

• High school diploma or GED required; Associate’s degree preferred.
• 2+ years of healthcare administrative, medical office, or insurance-related experience.
• Experience with insurance authorizations, pre-certifications, or prescription follow-up.
• Strong attention to detail and sense of urgency.
• Comfortable managing multiple patient accounts and deadlines.
• Effective written and verbal communication skills.

Responsibilities

• Request and obtain prescriptions and authorizations from medical offices and insurance companies.
• Follow up with providers and payers to ensure timely receipt of required documentation.
• Resolve questions related to CMN and participating provider requirements.
• Re-verify patient eligibility for ongoing services.
• Maintain accurate, compliant documentation in accordance with HIPAA and regulatory standards.
• Communicate with patients, provider offices, and internal teams to resolve access-related issues.

Skills

Insurance authorizations

Pre-certifications

Prescription follow-up

Attention to detail

Time management

Written/verbal communication

Remote work independently

Education

High school diploma or GED

Associate’s degree preferred

Tools

Microsoft Office (Outlook)

Microsoft Word

Microsoft Excel

Job description

Aveanna Healthcare is seeking a Patient Access Representative for a 100% remote role. Start date and pay range are $18.00–$19.00 per hour, CST schedule, with emphasis on obtaining prescriptions and insurance authorizations for an assigned patient portfolio.

Responsibilities include following up with providers and payers, verifying CMN requirements, re-verifying eligibility, and maintaining HIPAA-compliant documentation while coordinating with patients and internal teams.