Remote PASRR Program Lead | Clinical Ops & Client Relations

Maximus; Topeka (KS); Remote; USD 73,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Bonuses based on performance

Comprehensive insurance coverage

401(k) with company matching

Unlimited time off

Job summary

Maximus seeks a Clinical Program Manager to lead the Ohio PASRR Program with a focus on strategic operations and contractual compliance. This role serves as the primary state client contact, guiding performance, reporting, and process improvements.

The ideal candidate has PASRR Level II program administration experience, strong human services leadership, and a data-driven approach to manage finances, staffing, and quality outcomes across a nationwide remote team.

Qualifications

• Bachelor's degree and 5+ years relevant professional experience or equivalent.
• Master's degree in Social Work, Psychology, Nursing, Public Health, or related field.
• Minimum of 2 years of management experience.
• Minimum of 3 years of experience in human services.
• Experience administering or coordinating PASRR Level II programs.
• Experience with financial forecasting and profit & loss (P&L) management.
• Proficiency in Microsoft Office applications and data management/analysis.

Responsibilities

• Supervise a designated team of unit staff.
• Responsible for the training and development of unit staff.
• Monitor the activities, schedules, productivity and work product results of the assigned unit.
• Review clinical documentation including pending denials for each assigned staff member in real-time.
• Collect QA information from assigned staff.
• Disseminate policy, protocol changes, and ensure implementation.
• Lead regular team meetings and act as the point-person for assigned staff.
• Conduct scheduled and random post-assessment home visits to ensure customer satisfaction.
• Promote project image and goals through public speaking engagements and local professional presentations.
• Meet all standards established for this position as outlined in the annual performance criteria and bonus template.
• Responsible for managing all aspects of contract expectations including financial review, client management and effective delivery of service level expectations.
• Perform other duties as may be assigned by Management.

Skills

Program management

Leadership

Team supervision

Data analysis

Financial forecasting

Excel

MS Office

Communication

Client relationship management

Education

Bachelor's degree in a relevant field

Master's degree in Social Work, Psychology, Nursing, Public Health, or related field

Tools

Microsoft Excel

Microsoft Office suite

Job description

Maximus seeks a Clinical Program Manager to lead the Ohio PASRR Program with a focus on strategic operations and contractual compliance. This role serves as the primary state client contact, guiding performance, reporting, and process improvements.

The ideal candidate has PASRR Level II program administration experience, strong human services leadership, and a data-driven approach to manage finances, staffing, and quality outcomes across a nationwide remote team.