Remote Clinical Program Manager, PASRR Operations

Maximus; Ohio; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Bonuses based on performance

Comprehensive insurance: medical, Rx,.

401(k) retirement plan with company匹配

Unlimited time off

Wellness programs

Professional development opportunities

Tuition reimbursement

Job summary

Maximus seeks a Clinical Program Manager to provide strategic and operational leadership for the Ohio PASRR program, overseeing contract compliance, staff supervision, and strong state stakeholder partnerships to drive high-quality service delivery.

The ideal candidate has PASRR Level II program administration experience, in human services, and data-driven management, with a focus on performance improvement and client satisfaction.

Qualifications

• Bachelor's degree in a relevant field and 5+ years of professional experience.
• Master's degree in Social Work, Psychology, Nursing, Public Health, or related field.
• Minimum of 2 years of management experience.
• Minimum of 3 years of experience in human services.
• Experience administering or coordinating PASRR Level II programs.
• Experience with financial forecasting and P&L management.
• Proficiency in Microsoft Office; Excel skills.
• Intermediate to advanced Excel skills, including data management and analysis.

Responsibilities

• Supervise a designated team of unit staff
• Responsible for the training and development of unit staff
• Monitor activities, schedules, productivity and work product results
• Review clinical documentation including pending denials in real-time
• Collect QA information from assigned staff
• Disseminate policy, protocol changes, and ensure implementation
• Lead regular team meetings and act as the point-person for assigned staff
• Conduct scheduled and random post-assessment home visits to ensure customer satisfaction
• Promote project image and goals through public speaking engagements and local presentations
• Meet all standards established for this position and bonus template
• Manage all aspects of contract expectations including financial review, client management, and SLAs
• Perform other duties as assigned by Management

Skills

5+ years of relevant professional exp

2+ years of management experience

3+ years in human services

Financial forecasting and P&L mgmt

Microsoft Office proficiency

Excel data management & analysis

Education

Bachelor's degree in a relevant field

Master's degree in Social Work, Psychology, Nursing, Public Health, or related field

Tools

Microsoft Office

Job description

Maximus seeks a Clinical Program Manager to provide strategic and operational leadership for the Ohio PASRR program, overseeing contract compliance, staff supervision, and strong state stakeholder partnerships to drive high-quality service delivery.

The ideal candidate has PASRR Level II program administration experience, in human services, and data-driven management, with a focus on performance improvement and client satisfaction.