Remote Partner Success Manager

Hivemind Capital Partners LLC; Northern (KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Napster Corp is seeking a Partner Account Manager for the USA to manage and grow a remote partner ecosystem across East and Central time zones. You will coordinate onboarding, enablement, activation, and ongoing engagement with strategic partners, serving as the primary contact and driving pipeline progress.

The role requires strong relationship management, organizational discipline, and the ability to balance commercial and technical enablement across internal teams.

Qualifications

• 10+ years of experience in Partner Account Management or related roles.
• Experience managing strategic partners across multiple stakeholders and geographies.
• Commercially astute with strong pipeline and revenue focus.

Responsibilities

• Serve as day-to-day contact for an assigned portfolio of US partners.
• Understand each partner's business model, capabilities and go-to-market motion.
• Establish a structured engagement cadence including regular check-ins and business reviews.
• Coordinate with internal teams for enablement, activation, and growth for partners.
• Maintain visibility into partner activity, risks, and opportunities.

Skills

Partner management

Enterprise SaaS experience

Stakeholder management

Job description

Napster Corp is seeking a Partner Account Manager for the USA to manage and grow a remote partner ecosystem across East and Central time zones. You will coordinate onboarding, enablement, activation, and ongoing engagement with strategic partners, serving as the primary contact and driving pipeline progress.

The role requires strong relationship management, organizational discipline, and the ability to balance commercial and technical enablement across internal teams.