Remote Partner Operations Analyst: Data & Performance

Super.com; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Super.com is seeking a foundational hire on the Partner Operations team to help monitor partner performance and hold external partners accountable through data.

You'll assess performance against SLAs, investigate deviations, and build scorecards and dashboards, while supporting dispute and escalation workflows. This role emphasizes data-driven decision making in a remote-first environment.

Qualifications

• 1-4 years in operations, analytics, consulting, or a startup.
• Strong analytical skills with Excel, SQL, and dashboard tools, plus attention to detail.

Responsibilities

• Assess partner performance against SLAs and investigate deviations.
• Build scorecards and dashboards, and support dispute and escalation workflows.

Skills

Analytical thinking

Attention to detail

Tools

Excel

SQL

Dashboard tools

Job description

Super.com is seeking a foundational hire on the Partner Operations team to help monitor partner performance and hold external partners accountable through data.

You'll assess performance against SLAs, investigate deviations, and build scorecards and dashboards, while supporting dispute and escalation workflows. This role emphasizes data-driven decision making in a remote-first environment.