Partner Operations Analyst (Fully Remote)

Super.com; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Super.com is seeking a foundational hire on the Partner Operations team to help monitor partner performance and hold external partners accountable through data.

You'll assess performance against SLAs, investigate deviations, and build scorecards and dashboards, while supporting dispute and escalation workflows. This role emphasizes data-driven decision making in a remote-first environment.

Qualifications

• 1-4 years in operations, analytics, consulting, or a startup.
• Strong analytical skills with Excel, SQL, and dashboard tools, plus attention to detail.

Responsibilities

• Assess partner performance against SLAs and investigate deviations.
• Build scorecards and dashboards, and support dispute and escalation workflows.

Skills

Analytical thinking

Attention to detail

Tools

Excel

SQL

Dashboard tools

Job description

• Foundational hire on the Partner Operations team, working with the Partner Operations Lead.
• Focus on monitoring, measuring, and holding external partners accountable through data.

What You'll Do:

• Assess partner performance against SLAs and investigate deviations.
• Build scorecards and dashboards, and support dispute and escalation workflows.

What We're Looking For:

• 1-4 years in operations, analytics, consulting, or a startup.
• Strong analytical skills with Excel, SQL, and dashboard tools, plus attention to detail.

Super.com

Super.com is a high-growth tech company that helps maximize lives for customers and employees. We care about our people, take career progression seriously, and offer a remote-first culture.