Remote Part-Time CSR: Scheduling & Customer Care

Game Kings; Lemoyne (Cumberland County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible work from home options

Job summary

Leaps & Bounds Plumbing, Heating and Air in Lemoyne, PA, is seeking a friendly Customer Service Representative to join the office team part-time. Initially on-site for training, the role moves to remote work after training with an evening/weekend schedule.

This CSR will handle calls, schedule appointments, support dispatching, and maintain records, contributing to a growing local HVAC & plumbing company.

Qualifications

• Strong communication and customer service skills.
• Organized, detail-oriented, able to multitask.
• Basic computer skills; scheduling software is a plus.
• Previous customer service or office experience preferred.
• Positive attitude and team-oriented mentality.

Responsibilities

• Answer incoming calls and schedule appointments for HVAC & plumbing service and installations.
• Provide exceptional customer support and follow up on service requests.
• Assist with dispatching technicians and updating schedules.
• Process customer information and maintain accurate records.
• Support the office team with administrative tasks.

Skills

Customer service

Communication

Organization

Multitasking

Team player

Tools

Scheduling software

Job description

Leaps & Bounds Plumbing, Heating and Air in Lemoyne, PA, is seeking a friendly Customer Service Representative to join the office team part-time. Initially on-site for training, the role moves to remote work after training with an evening/weekend schedule.

This CSR will handle calls, schedule appointments, support dispatching, and maintain records, contributing to a growing local HVAC & plumbing company.