Part-Time Remote CSR – HVAC & Plumbing Support (Commissions)

Leaps & Bounds Plumbing, Heating and Air; Lemoyne (Cumberland County); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay with commissions

Family-oriented team environment

Remote after training

Job summary

Leaps & Bounds Plumbing, Heating and Air in Lemoyne, PA is seeking a friendly Customer Service Representative (CSR) to join our office team on a part-time basis. The role supports scheduling, customer inquiries, and coordination of HVAC & plumbing service and installations from our Lemoyne location.

The position offers a rotating schedule, on-site training with remote work after training, and a base hourly rate of $12–$16 plus commissions.

Qualifications

• Excellent communication and customer service skills.
• Organized, detail-oriented, and able to multitask.
• Basic computer skills; scheduling software is a plus.
• Prior customer service or office experience preferred.
• Positive attitude and team-player mentality.

Responsibilities

• Answer incoming calls and schedule appointments for HVAC & plumbing service and installations.
• Provide exceptional customer support and follow up on service requests.
• Assist with dispatching technicians and updating schedules.
• Process customer information and maintain accurate records.
• Support the office team with administrative tasks.

Skills

Communication

Customer service

Organization

Multitasking

Scheduling software

Office experience

Team player

Tools

Scheduling software

Job description

Leaps & Bounds Plumbing, Heating and Air in Lemoyne, PA is seeking a friendly Customer Service Representative (CSR) to join our office team on a part-time basis. The role supports scheduling, customer inquiries, and coordination of HVAC & plumbing service and installations from our Lemoyne location.

The position offers a rotating schedule, on-site training with remote work after training, and a base hourly rate of $12–$16 plus commissions.