Part-Time Remote CSR | HVAC & Plumbing Scheduling

Leaps & Bounds Plumbing, Heating and Air; Lemoyne (Cumberland County); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Flexible work-from-home options

Job summary

Leaps & Bounds Plumbing, Heating and Air in Lemoyne, PA is seeking a part-time Customer Service Representative to be the friendly voice of our office. You will answer calls, schedule HVAC and plumbing service appointments, and provide courteous support to customers.

Training will be on-site, with remote work possible after training. This role offers rotating evenings and weekend hours, competitive pay, a supportive family-owned culture, and opportunities to grow with our expanding local company.

Qualifications

• Strong communication and customer service skills.
• Organized, detail-oriented, and able to multitask.
• Basic computer skills; scheduling software experience is a plus.
• Previous customer service or office experience preferred.
• Positive attitude and team-player mentality.

Responsibilities

• Answer incoming calls and schedule appointments for HVAC & plumbing service and installations.
• Provide exceptional customer support and follow up on service requests.
• Assist with dispatching technicians and updating schedules.
• Process customer information and maintain accurate records.
• Support the office team with administrative tasks.

Skills

Customer service

Communication skills

Organized

Multitasking

Basic computer skills

Scheduling software

Tools

Scheduling software

Job description

Leaps & Bounds Plumbing, Heating and Air in Lemoyne, PA is seeking a part-time Customer Service Representative to be the friendly voice of our office. You will answer calls, schedule HVAC and plumbing service appointments, and provide courteous support to customers.

Training will be on-site, with remote work possible after training. This role offers rotating evenings and weekend hours, competitive pay, a supportive family-owned culture, and opportunities to grow with our expanding local company.