Remote Paralegal Client Coordinator — Florida Experience

ExamWorks, Inc.; Florida; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Paid time off

401k

Job summary

ExamWorks, Inc. seeks a Client Coordinator in a 100% remote role, working Monday–Friday 8:30am–5:00pm EST, to service client inquiries and manage data entry, tracking and documentation with a focus on HIPAA compliance.

The ideal candidate has paralegal experience, strong computer skills (Word, Outlook, Excel) and a commitment to quality service across regulatory standards. This position emphasizes accuracy and independent work in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum one-year clerical experience; or equivalent combination of education and experience preferred.
• Paralegal experience.

Responsibilities

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Utilize appropriate systems and databases to enter client or claimant information and or retrieve information.
• Maintain daily contact with the QA department regarding workflow and pending report status.
• Contact providers for assignment and update database.
• File and archive open and closed cases.
• Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.
• Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
• Direct calls to other departments as needed.
• Perform various clerical duties such as typing, filing, emailing, and proofreading.
• Assist in resolution of customer complaints and quality assurance issue.
• Notify management of any report issues or concerns.
• Ensure all practices are carried out in accordance with state and federal safety and legal regulations.
• Perform other duties as assigned.

Skills

Paralegal experience

Data entry

Data tracking

Customer service

HIPAA compliance

Typing 40 WPM

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

ExamWorks, Inc. seeks a Client Coordinator in a 100% remote role, working Monday–Friday 8:30am–5:00pm EST, to service client inquiries and manage data entry, tracking and documentation with a focus on HIPAA compliance.

The ideal candidate has paralegal experience, strong computer skills (Word, Outlook, Excel) and a commitment to quality service across regulatory standards. This position emphasizes accuracy and independent work in a fast-paced environment.