Remote Paralegal & Client Care Coordinator

ExamWorks, Inc.; United States; Remote; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401k

Job summary

ExamWorks is seeking a Client Coordinator for a 100% remote role (EST hours, M–F). The candidate must have paralegal experience and at least one year of clerical work. Responsibilities include data entry, client inquiries, document management, and coordination with QA and providers.

Qualified applicants will have strong computer skills (Word/Outlook/Excel), HIPAA familiarity, and the ability to work independently while maintaining confidentiality and accuracy in all tasks.

Qualifications

• High school diploma or equivalent required.
• Minimum one-year clerical experience; or equivalent combination of education and experience preferred
• Paralegal experience.
• General computer, fax, copier, scanner, and telephone knowledge.
• Proficiency in Word, Outlook, Excel, and Internet.

Responsibilities

• Handle inquiries from clients or representatives about status, questions, or information requests.
• Enter client or claimant information in systems and retrieve data.
• Maintain daily contact with QA regarding workflow and report status.
• Contact providers for assignment and update database.
• File and archive open and closed cases.
• Verify client information and document guidelines in the system.
• Work independently and with team to ensure timely case handling.
• Direct calls to other departments as needed.
• Perform clerical duties such as typing, filing, emailing, and proofreading.
• Assist in resolution of customer complaints and QA issues.

Skills

Paralegal experience

40 WPM typing

Accuracy and thoroughness

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Internet

Job description

ExamWorks is seeking a Client Coordinator for a 100% remote role (EST hours, M–F). The candidate must have paralegal experience and at least one year of clerical work. Responsibilities include data entry, client inquiries, document management, and coordination with QA and providers.

Qualified applicants will have strong computer skills (Word/Outlook/Excel), HIPAA familiarity, and the ability to work independently while maintaining confidentiality and accuracy in all tasks.