Remote Paralegal Client Coordinator

IME RESOURCES LLC; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

ExamWorks is seeking a Client Coordinator who will service inquiries from clients, physicians, nurses, or any representative acting on behalf of a client. The role involves data preparation, data entry, data tracking, documentation and filing with strict adherence to regulatory standards.

Applicants must have paralegal experience in Florida to be considered. This is a 100% remote position with standard EST working hours, requiring strong attention to detail and excellent communication while

Qualifications

• High school diploma or equivalent required.
• Minimum one-year clerical experience; or equivalent combination of education and experience preferred.
• Paralegal experience.

Responsibilities

• Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
• Utilize appropriate systems and databases to enter client or claimant information and/or retrieve information.
• Maintain daily contact with the QA department regarding workflow and pending report status.
• Contact providers for assignment and update database.
• File and archive open and closed cases.
• Verify all client information is current in the database and all client specific guidelines and/or rules or information is documented in the system.
• Work independently and with team members to ensure timely responses and accurate case handling.
• Direct calls to other departments as needed.
• Perform clerical duties such as typing, filing, emailing, and proofreading.
• Assist in resolution of customer complaints and quality assurance issues.

Skills

Communication

Attention to detail

Time management

Confidentiality

Independence

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

ExamWorks is seeking a Client Coordinator who will service inquiries from clients, physicians, nurses, or any representative acting on behalf of a client. The role involves data preparation, data entry, data tracking, documentation and filing with strict adherence to regulatory standards.

Applicants must have paralegal experience in Florida to be considered. This is a 100% remote position with standard EST working hours, requiring strong attention to detail and excellent communication while