Remote Overnight Intake & Case Management Specialist

Job Duck LLC; United States; Remote; USD 13,000 - 14,000; Full time

Job summary

Job Duck LLC is seeking an Overnight Intake Specialist to guide potential clients through the intake process, collect critical case information, and support overnight operations. The role contributes to smooth case progression and client service while working independently with strong attention to detail.

The position emphasizes reliability, customer service excellence, and professional communication, with compensation ranging from 1,142 to 1,220 USD monthly.

Qualifications

• Reliable and organized with strong attention to detail.
• Excellent customer service and communication skills.
• Professional phone etiquette and clear verbal communication.

Responsibilities

• Conduct intake interviews with potential clients and gather detailed information.
• Support case progression by maintaining organized records.
• Receive, review, and organize client documentation.
• Request, track, and follow up on medical records.
• Assist with case management tasks during non-peak periods.

Skills

Reliable

Customer service

Phone etiquette

Sales experience

Quality assurance

English proficiency

Written & verbal communication

Organized

Job description

Job Duck LLC is seeking an Overnight Intake Specialist to guide potential clients through the intake process, collect critical case information, and support overnight operations. The role contributes to smooth case progression and client service while working independently with strong attention to detail.

The position emphasizes reliability, customer service excellence, and professional communication, with compensation ranging from 1,142 to 1,220 USD monthly.