Remote Outbound Sales Pro—Upsell & CX Champion

MCI; Richmond Hill (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI is seeking Outbound Sales Representatives to support various projects while representing well-known brands. This role involves making outbound calls, upselling products, and providing excellent customer service.

Ideal candidates will be positive and driven, with strong communication skills. MCI offers a comprehensive training program and numerous benefits, fostering a supportive and growth-oriented environment.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Strong interpersonal skills and ability to build relationships.

Responsibilities

• Handle inbound and outbound contacts in a professional manner.
• Utilize knowledge to accurately answer questions and sell products.
• Listen to customers and resolve issues.
• Accurately document and process customer orders.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Conflict resolution

Problem-solving

Customer-service oriented

Ability to multi-task

Team orientation

Ability to thrive in fast-paced environments

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Basic understanding of Windows

Job description

MCI is seeking Outbound Sales Representatives to support various projects while representing well-known brands. This role involves making outbound calls, upselling products, and providing excellent customer service.

Ideal candidates will be positive and driven, with strong communication skills. MCI offers a comprehensive training program and numerous benefits, fostering a supportive and growth-oriented environment.