Remote Outbound Sales Pro—Upsell & CX Champion

MCI; Liberty (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth Opportunities

Paid Training

Job summary

MCI in Liberty, North Carolina is seeking Outbound Sales Representatives to engage with prospective customers, upsell products, and deliver excellent customer service. This position offers extensive training to thrive in a dynamic work environment.

Ideal candidates are motivated and dedicated, ready to resolve customer issues efficiently. The role includes both inbound and outbound communication, emphasizing customer satisfaction.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly (20+ words a minute).
• Highly reliable with regular attendance.

Responsibilities

• Make outbound calls to prospective customers and upsell products.
• Handle inbound and outbound contacts professionally.
• Document and process customer orders in systems.

Skills

Excellent organizational skills

Written and oral communication skills

Customer-service oriented

Problem-solving

Ability to multi-task

Strong interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Windows operating system knowledge

Job description

MCI in Liberty, North Carolina is seeking Outbound Sales Representatives to engage with prospective customers, upsell products, and deliver excellent customer service. This position offers extensive training to thrive in a dynamic work environment.

Ideal candidates are motivated and dedicated, ready to resolve customer issues efficiently. The role includes both inbound and outbound communication, emphasizing customer satisfaction.