Remote Outbound Fundraising Agent – Donor Support

AnswerNet; United States; Remote; USD 25,000 - 31,000; Full time

Benefits offered by this job

Daily Drop

25% off first four grocery orders

Job summary

AnswerNet is seeking outbound fundraising call center agents to work remotely on a national nonprofit campaign. You will connect with prior donors, cultivate meaningful conversations, and secure donations and ongoing monthly support.

Ideal candidates are compassionate, professional, and adept at navigating high-volume outbound environments. Hours are Mon–Fri 9 AM–9 PM EST and Sat 9 AM–5 PM, with flexible shifts and a focus on empathy and results.

Qualifications

• Previous outbound call center experience
• Strong communication and active listening skills
• Empathy and compassion during conversations
• Comfortable asking for donations and overcoming objections
• Reliable attendance and professionalism
• Basic computer and data entry skills
• Experience working in high-volume outbound environments

Responsibilities

• Make outbound calls to previous donors and supporters
• Build rapport and engage in compassionate, donor-focused conversations
• Secure one-time donations and recurring monthly contributions
• Follow approved call scripts while maintaining natural conversation flow
• Accurately document donor information and call outcomes
• Meet quality, compliance, and productivity expectations
• Handle objections professionally while maintaining empathy and professionalism
• Work within campaign calling hours and follow all compliance guidelines
• Previous outbound call center experience
• Strong communication and active listening skills
• Ability to show empathy and compassion during conversations
• Comfortable asking for donations and overcoming objections
• Reliable attendance and professionalism
• Basic computer and data entry skills
• Experience working in high-volume outbound environments
• Soft skills: empathetic, emotionally intelligent, confident but not aggressive, patient

Skills

Communication

Active listening

Empathy

Donor focus

Reliability

Tools

Basic computer skills

Job description

AnswerNet is seeking outbound fundraising call center agents to work remotely on a national nonprofit campaign. You will connect with prior donors, cultivate meaningful conversations, and secure donations and ongoing monthly support.

Ideal candidates are compassionate, professional, and adept at navigating high-volume outbound environments. Hours are Mon–Fri 9 AM–9 PM EST and Sat 9 AM–5 PM, with flexible shifts and a focus on empathy and results.