Remote Optimization Manager - Data-Driven Customer Success

Cartful Solutions; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Cartful Solutions is seeking a Customer Success Manager to join their remote team. The successful candidate will build strong client relationships and optimize product recommendations through data analysis. Applicants should have a bachelor's degree in a relevant field and 3+ years of experience in client management within a startup environment. Familiarity with Google Data Studio and Google Analytics is preferred. The role demands strong communication skills to interact with both technical and non-technical stakeholders.

Qualifications

• 3+ years of professional client management experience in a fast growing startup environment.
• Ability to learn technical concepts and communicate to both technical and non-technical stakeholders.

Responsibilities

• Build relationships with core and secondary stakeholders.
• Engage in proactive account management for contract renewal.
• Become a Subject Matter Expert in Google Data Studio.

Skills

Client relationship management

Data analysis

Technical communication

Problem solving

Proactive account management

Education

Bachelor's degree in business, marketing, ecommerce or related field

Tools

Google Data Studio

Google Analytics

Job description

Cartful Solutions is seeking a Customer Success Manager to join their remote team. The successful candidate will build strong client relationships and optimize product recommendations through data analysis. Applicants should have a bachelor's degree in a relevant field and 3+ years of experience in client management within a startup environment. Familiarity with Google Data Studio and Google Analytics is preferred. The role demands strong communication skills to interact with both technical and non-technical stakeholders.