Remote Customer Success Manager — Drive Adoption & Growth

Jobsultant Solutions; Los Angeles (CA); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k) with Employer Contribution

Medical, Dental, and Vision Insurance

Unlimited PTO + 10 Company Paid Holidays

$450 Quarterly Remote Working Stipend

12 Weeks Fully Paid Parental Leave

Biannual Company Paid Off‑sites

Job summary

A leading customer engagement company is looking for a Remote Customer Success Manager to enhance customer value and drive adoption of their technology. The role demands strong analytical skills to analyze adoption metrics, develop engagement plans, and foster relationships with key stakeholders. Salary ranges from $90,000 to $100,000 annually, with additional performance-related earnings. Benefits include unlimited PTO, flexible schedules, and comprehensive health insurance. Candidates must be US Citizens or Permanent Residents.

Qualifications

• Must be located in North America for logistical reasons.
• Strong analytical and prioritization skills are crucial.
• Experience in relationship development is essential.

Responsibilities

• Drive engagement and adoption by analyzing metrics and developing plans.
• Develop relationships with key decision-makers at customer accounts.
• Collaborate internally to enhance customer voice and product feedback.

Skills

Analytics mindset

Ability to efficiently prioritize

Relationship development and communication

Ownership

Collaboration

Job description

A leading customer engagement company is looking for a Remote Customer Success Manager to enhance customer value and drive adoption of their technology. The role demands strong analytical skills to analyze adoption metrics, develop engagement plans, and foster relationships with key stakeholders. Salary ranges from $90,000 to $100,000 annually, with additional performance-related earnings. Benefits include unlimited PTO, flexible schedules, and comprehensive health insurance. Candidates must be US Citizens or Permanent Residents.