Remote Operations Supervisor, Public Sector Programs

Public Consulting Group; Northern (KY); Hybrid; USD 56,000 - 75,000; Full time

Job summary

Public Consulting Group is seeking an Operations Supervisor to oversee Site Visit Reviewers and daily screening operations, coaching staff, and managing workflows. You will coordinate with project teams and clients, monitor productivity and quality, and support QA/training efforts.

Ideal candidates have a Bachelor's degree or higher and 3+ years of supervisory experience, with strong communication and data-analysis skills and proficiency in MS Office tools like Excel and Outlook.

Qualifications

• Bachelor degree or higher in a related field.
• 3+ years of supervisory or management experience.
• Strong communication and client-facing skills.
• Ability to analyze data and prepare written reports.

Responsibilities

• Plans, organizes, and directs activities of staff and distributes workflow.
• Coordinates project activities with the project team and client.
• Monitors productivity, quality assurance, and time sheets.
• Manages project budget and invoicing.
• Performs staff evaluations and participates in trainings.
• Escalates issues to Operations Manager as needed.

Skills

Communication skills

Team leadership

Data analysis

Microsoft Office

Education

Bachelor degree or higher

Tools

Excel

Word

Outlook

Access

Job description

Public Consulting Group is seeking an Operations Supervisor to oversee Site Visit Reviewers and daily screening operations, coaching staff, and managing workflows. You will coordinate with project teams and clients, monitor productivity and quality, and support QA/training efforts.

Ideal candidates have a Bachelor's degree or higher and 3+ years of supervisory experience, with strong communication and data-analysis skills and proficiency in MS Office tools like Excel and Outlook.