Remote Operations Supervisor, Commercial Lines & Client Service

Insurance Office Of America

Seffner (FL)

On-site

USD 70,000 - 90,000

Full time

4 days ago

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Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Vacations and sick time

Career progression opportunities

Supportive teammates

Job summary

Insurance Office of America seeks an Operations Supervisor – Commercial Lines to lead Account Management staff remotely in the Southeast, with local support in Longwood, FL. You will drive performance, ensure policy adherence, and strengthen operational efficiency while handling a defined book of business.

The ideal candidate has 5+ years in insurance brokerage or related roles, active licensing, and strong analytical, communication, and organizational skills to coach teams and deliver service

Qualifications

Active insurance licensing is required.
Strong knowledge of insurance brokerage and client needs.
Excellent communication and service orientation.

Responsibilities

Lead Account Management staff and oversee day-to-day operations.
Ensure compliance with processes and service standards.
Support staff development and optimize workflow efficiency.
Manage renewal and new business processes.
Maintain accurate data across agency and carrier systems.

Skills

Analytical thinking

Problem solving

Communication

Multitasking

Organizational skills

Client needs knowledge

Active licensing

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

The ideal candidate has 5+ years in insurance brokerage or related roles, active licensing, and strong analytical, communication, and organizational skills to coach teams and deliver service

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