Remote Operations Strategy Lead – Specialty Services

LifeStance Health Inc.; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

AD&D

Disability Insurance

Life Insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Lead, Operations Strategy - Specialty Services Implementation to develop and launch new service lines nationwide, improving clinician and patient experiences across the country.

You will drive growth, optimize processes, and align stakeholders from technology to clinical leadership. You will lead cross-functional initiatives, build scalable playbooks, and partner with site teams to ensure seamless national program execution while supporting LifeStance’s

Qualifications

• Microsoft Office experience; Excel skills (pivot tables, formulas, etc.), PowerPoint presentation skills.
• Strong stakeholder management and influence skills, with the ability to align diverse perspectives, drive consensus, and facilitate decision-making in complex environments.
• Excellent written and verbal communication skills and ability to handle sensitive and confidential information.
• Demonstrated ability to quickly learn and synthesize new information, becoming a subject matter expert to drive informed decision-making and strategic insights.
• Highly organized with strong attention to detail and accuracy.
• Familiarity with project management software and applications is a plus.
• Qualified candidates must be legally authorized to be employed in the United States
• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.

Responsibilities

• Drive the implementation of new service lines through a combination of direct involvement, partnership with the local operating team, and influence over internal stakeholder partners (shared services, corporate support, etc.).
• Execute, document and optimize on a scalable, repeatable playbook for launching new national programs at the site level.
• Provide subject matter expertise to all internal partners to ensure successful implementation and ongoing support of local Specialty Services programs.
• Collaborate with management to understand Specialty Services training needs and identify areas for improvement.
• Accountable for reporting standard key performance indicators, performance root causes, and action plans for improvement to management.
• Assess and analyze current business practices and procedures, identifying weaknesses and opportunities for enhancement.
• Develop comprehensive cross-functional project plans to drive changes and improvements in service line launches and performance.
• Lead the development of training content in various forms (live meetings, asynchronous Workday trainings, etc.)
• Organize and manage Specialty Services projects, ensuring alignment with organizational goals and objectives.
• Liaise between departments to ensure effective communication related to Specialty Services initiatives.

Skills

MS Office

Excel

PowerPoint

Stakeholder Mgmt

Communication

Attention to Detail

Project Mgmt Tools

Healthcare Leadership

Education

Bachelor’s Degree or equivalent experience

Job description

LifeStance Health Inc. is seeking a Lead, Operations Strategy - Specialty Services Implementation to develop and launch new service lines nationwide, improving clinician and patient experiences across the country.

You will drive growth, optimize processes, and align stakeholders from technology to clinical leadership. You will lead cross-functional initiatives, build scalable playbooks, and partner with site teams to ensure seamless national program execution while supporting LifeStance’s