Remote Operations Manager: Process & Performance

DIRECTV; Burlington (VT); Remote; USD 83,000 - 151,000; Full time

Job summary

DIRECTV is seeking a Manager, Business Operations to oversee day-to-day operations and drive efficiency. You will build policies, lead projects, and partner with cross-functional teams to reduce costs and improve processes. The role turns data into actionable insights and reports performance to leadership.

You’ll manage multiple initiatives, mentor teammates, and ensure smooth execution with strong communication across the organization. This is a remote role nationwide.

Qualifications

• 3–5 years in business operations or closely related field.
• Ability to resolve a wide range of issues creatively.
• Manage multiple projects with staffing plans.
• Identify staffing or talent issues proactively.
• Turn trends and metrics into actionable insights.
• Excellent verbal and written communication and presentation skills.
• Work independently with moderate oversight and collaborate across functions.

Responsibilities

• Oversee daily business operations to ensure smooth workflows.
• Develop, document, and implement efficient policies and processes.
• Identify opportunities for process improvement and cost savings.
• Manage multiple projects from planning to completion.
• Create project plans considering staffing, timelines, and dependencies.
• Identify KPIs, monitor performance, and prepare leadership reports.
• Engage stakeholders and communicate complex information clearly.
• Provide guidance and mentorship to junior team members.

Skills

Analytical skills

Communication

Cross-functional collaboration

Project management

Independence

Education

Bachelor's degree in Business or related field

Tools

PMP

Lean/Six Sigma

Data analysis tools

Job description

DIRECTV is seeking a Manager, Business Operations to oversee day-to-day operations and drive efficiency. You will build policies, lead projects, and partner with cross-functional teams to reduce costs and improve processes. The role turns data into actionable insights and reports performance to leadership.

You’ll manage multiple initiatives, mentor teammates, and ensure smooth execution with strong communication across the organization. This is a remote role nationwide.