Remote Operations Lead: Process & Performance

DIRECTV; Honolulu (HI); Remote; USD 83,000 - 151,000; Full time

Job summary

DIRECTV seeks a Manager, Business Operations to oversee day-to-day operations, develop policies, and lead cross-functional initiatives to improve efficiency and reduce costs. You’ll translate data into actionable insights, monitor performance, and mentor teammates.

This is a remote role based in the United States. You will manage multiple projects, build staffing plans, and collaborate with stakeholders to drive process improvements, while maintaining strong communication and reporting to

Qualifications

• 3–5 years of experience in business operations or a closely related field.
• Solid understanding of business operations with ability to resolve issues creatively.
• Proven ability to manage multiple projects and develop staffing plans.
• Proven ability to identify and address staffing or talent issues proactively.
• Strong analytical skills to interpret trends and metrics and turn them into action.
• Excellent verbal and written communication and presentation skills.
• Ability to work independently with moderate oversight and collaborate across functions.

Responsibilities

• Support and manage daily business operations so workflows run smoothly and on schedule.
• Execute operational plans within assigned areas of the organization.
• Resolve operational issues with creative, solution-based approaches.

Skills

Business operations

Project management

Analytical thinking

Communication skills

Independent work

Cross-functional collaboration

Education

Bachelor's degree in Business Administration / Operations Management

Tools

Data analysis tools

Job description

DIRECTV seeks a Manager, Business Operations to oversee day-to-day operations, develop policies, and lead cross-functional initiatives to improve efficiency and reduce costs. You’ll translate data into actionable insights, monitor performance, and mentor teammates.

This is a remote role based in the United States. You will manage multiple projects, build staffing plans, and collaborate with stakeholders to drive process improvements, while maintaining strong communication and reporting to