Remote Operations Manager & Process Optimizer

DIRECTV; Omaha (NE); À distance; USD 83 000 - 151 000; Plein temps

Résumé du poste

DIRECTV is seeking a Manager, Business Operations to lead day-to-day operations, develop policies, and drive process improvements. You will transform operational data into clear recommendations, manage multiple projects, and collaborate with cross-functional teams to optimize workflows and cost efficiency.

In this remote role, you’ll build relationships with stakeholders, monitor performance, and mentor junior team members.

Qualifications

• 3 – 5 years of experience in business operations or a closely related field.
• Full understanding of business operations, with the ability to resolve a wide range of issues creatively.
• Demonstrated ability to manage multiple projects at once and develop project plans that account for staffing.
• Proven ability to identify and proactively address staffing or talent issues.
• Strong analytical skills, including the ability to interpret trends and metrics and turn them into action.
• Excellent verbal and written communication and presentation skills.
• Ability to work independently with a moderate level of oversight, and to collaborate effectively across functions.

Responsabilités

• Support and manage daily business operations so that workflows run smoothly and on schedule.
• Execute operational plans within assigned areas of the organization.
• Resolve a wide range of operational issues with creative, solution-based approaches.
• Develop, document, and implement policies and procedures that improve operational efficiency and effectiveness.
• Monitor, evaluate, and refine existing processes, procedures, and systems.
• Analyze operational trends to identify opportunities for process improvement and cost savings.
• Work with cross-functional teams to design and carry out improvement initiatives.
• Manage multiple projects or programs at the same time, from planning through completion.
• Build project plans that account for staffing needs, timelines, and dependencies.
• Lead small projects or portions of larger team and organizational initiatives.
• Identify, track, and report on key performance metrics to confirm organizational goals are met.
• Prepare reports and dashboards that give leadership usable insights.
• Develop and maintain relationships with key internal and external stakeholders.
• Present complex information clearly, in writing and verbally, to a variety of audiences.
• Identify and proactively address staffing issues that could affect project delivery.
• Provide guidance and informal mentorship to less experienced team members.

Connaissances

Business operations experience

Stakeholder communication

Project management

Analytical skills

Independent work and collaboration

Formation

Bachelor's degree in Business Administration, Operations Management, or a related field

Description du poste

DIRECTV is seeking a Manager, Business Operations to lead day-to-day operations, develop policies, and drive process improvements. You will transform operational data into clear recommendations, manage multiple projects, and collaborate with cross-functional teams to optimize workflows and cost efficiency.

In this remote role, you’ll build relationships with stakeholders, monitor performance, and mentor junior team members.