Remote Operations & Process Improvement Lead

DIRECTV; Portland (ME); Remote; USD 83,000 - 151,000; Full time

Job summary

DIRECTV is seeking a Manager, Business Operations for a remote US role. You will oversee day-to-day operations, develop policies, and drive efficiency and cost reduction across cross-functional teams.

You will turn operational data into actionable recommendations, track performance against goals, and present complex information to leadership. The role includes mentoring staff and leading multiple projects with evolving timelines.

Qualifications

• 3–5 years of experience in business operations or closely related field.
• Strong analytical skills with ability to interpret trends and metrics.
• Excellent verbal and written communication and presentation skills.
• Ability to work independently with moderate oversight and collaborate across functions.

Responsibilities

• Support and manage daily business operations to ensure workflows run smoothly and on schedule.
• Execute operational plans within assigned areas of the organization.
• Develop, document, and implement policies and procedures to improve efficiency.
• Analyze operational trends to identify opportunities for improvement and cost savings.
• Manage multiple projects from planning through completion and build staffing plans.
• Identify and address staffing or talent issues to support project delivery.
• Prepare reports and dashboards for leadership with actionable insights.
• Develop and maintain relationships with internal and external stakeholders.

Skills

Analytical skills

Communication skills

Project management

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration/Operations Management

Job description

DIRECTV is seeking a Manager, Business Operations for a remote US role. You will oversee day-to-day operations, develop policies, and drive efficiency and cost reduction across cross-functional teams.

You will turn operational data into actionable recommendations, track performance against goals, and present complex information to leadership. The role includes mentoring staff and leading multiple projects with evolving timelines.