Remote Operations Leader, Revenue Cycle & Analytics

Springhealth66; United States; Remote; USD 97.000 - 114.000; Vollzeit

Benefits dieser Stelle

Remote-first company

Health insurance (Aetna)

401K plan

Home office stipend

Stipends for wellness & family care

Paid holidays

Flexible PTO

Zusammenfassung

Alma, a Spring Health Company, is seeking an Operations Manager for our revenue cycle management team. This fully remote role requires guiding a core operations group, driving process improvements, and partnering with cross-functional teams to optimize insurance workflows.

You will mentor direct reports and coordinate remote frontline staff while aligning staffing with technology roadmaps. The ideal candidate has 3–5 years in operations, 2–4 years of people management, and a data-driven,

Qualifikationen

• 3–5 years in an Operations role, startup healthcare preferred.
• 2–4 years of people management experience.
• Data-driven decision-making and process design skills.
• Experience leveraging AI to drive speed to results.
• Strong organization and project management abilities.
• Customer-focused mindset with excellent communication.

Aufgaben

• Identify operational bottlenecks and trends; prioritize work with data.
• Collaborate with Product/Engineering, BI, CX Strategy and Core Ops on impact of tools and launches.
• Analyze daily/weekly/monthly metrics and report insights to leadership.
• Strategize staffing with tech roadmaps to streamline insurance processes.
• Lead and manage a core operations team, including remote frontline staff.

Kenntnisse

Operations

People management

Data analytics

AI-forward

Project management

Communication

DEI commitment

Jobbeschreibung

Alma, a Spring Health Company, is seeking an Operations Manager for our revenue cycle management team. This fully remote role requires guiding a core operations group, driving process improvements, and partnering with cross-functional teams to optimize insurance workflows.

You will mentor direct reports and coordinate remote frontline staff while aligning staffing with technology roadmaps. The ideal candidate has 3–5 years in operations, 2–4 years of people management, and a data-driven,