Remote Program Manager, Cross-Functional Operations

Rainfall Ventures; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Noom access

Therapist visits coverage

Parental leave

Professional development reimbursement

Wellhub access

Fertility care support

BrightHorizons child care support

Donation matching

Paid time off

Job summary

Alma, a Spring Health Company, seeks a Program Manager to drive cross-functional program execution across Alma initiatives. You will plan, align stakeholders, manage milestones, and ensure timely delivery while adapting quickly to shifting priorities and evolving accounts.

You will partner with Analytics, Marketing, Product, and Operations to maintain momentum, improve processes, and support adoption of new programs. Remote nationwide role reporting to Strategic Operations.

Qualifications

• 4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles.
• Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments.
• Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities.
• Proven ability to drive outcomes through influence rather than direct authority.
• Strong operational judgment and ability to balance competing priorities and constraints.
• Excellent communication, organization, and stakeholder management skills.
• Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps.
• Track record of identifying risks early and driving practical solutions.
• Experience improving processes or operating models to support stronger execution.

Responsibilities

• Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through.
• Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams.
• Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations.
• Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams.
• Maintain visibility into program progress, risks, and dependencies, and elevate issues early with clear mitigation plans.
• Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution.
• Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams.
• Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context.
• Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption.
• Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments.
• Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma

Skills

Program management

Cross-functional leadership

Operations

Stakeholder management

Communication

Change management

Prioritization

Risk management

Process improvement

Job description

Alma, a Spring Health Company, seeks a Program Manager to drive cross-functional program execution across Alma initiatives. You will plan, align stakeholders, manage milestones, and ensure timely delivery while adapting quickly to shifting priorities and evolving accounts.

You will partner with Analytics, Marketing, Product, and Operations to maintain momentum, improve processes, and support adoption of new programs. Remote nationwide role reporting to Strategic Operations.