Remote Operations Lead, Event Management

Jobgether; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Parental leave

401(k) retirement plan

Tuition reimbursement

Paid time off

End-of-year holiday closure

Fully remote working arrangement

Flexible work environment

Collaborative workplace culture

Job summary

Jobgether seeks an Operations Manager, Event Management (SMM) in the United States to lead and scale event programs across in-person, virtual, and hybrid formats. The role blends people leadership with client relationships and operational excellence to deliver high-quality experiences.

You will coach teams, manage budgets, and oversee ongoing process improvements while coordinating with clients, partners, and internal stakeholders to ensure successful outcomes.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3–5 years' experience in meeting planning, event management, incentive travel, or related activities.
• 1–2 years of supervisory/leadership experience.
• Strong organizational and communication skills to coordinate multiple teams and priorities.
• Experience managing events in healthcare professional environments.

Responsibilities

• Lead, mentor, and coach event management teams across markets and formats; ensure performance and service delivery.
• Organize regular team meetings, maintain communication, identify training opportunities, and coach staff.
• Monitor performance, improve ROI, operational efficiency, and contribution margins.
• Oversee labor allocation, time tracking, T&E expenses, and expense reporting for compliance.
• Contribute to operational initiatives, processes, and strategies for better event performance.
• Provide guidance on destination management, hotel services, resources, and SLA compliance.
• Build relationships with client stakeholders; address questions and resolve issues.
• Support onboarding, and oversee invoicing approvals.
• Manage target accounts, coordinate events, and monitor financial performance.
• Ensure workflows, SOPs, and best practices are followed across accounts.
• Balance account management with team leadership to align deliverables with priorities.

Skills

Team leadership

Coaching & mentoring

Client relationship management

Budgeting & financial oversight

Project coordination

Stakeholder management

Travel management

Performance coaching

Education

Bachelor's degree or equivalent

Job description

Jobgether seeks an Operations Manager, Event Management (SMM) in the United States to lead and scale event programs across in-person, virtual, and hybrid formats. The role blends people leadership with client relationships and operational excellence to deliver high-quality experiences.

You will coach teams, manage budgets, and oversee ongoing process improvements while coordinating with clients, partners, and internal stakeholders to ensure successful outcomes.