Remote Operations Lead — Dispatch & Scheduling (Night Shift)

Atlas Engineering And Inspection Services; United States; Remoto; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

Atlas Engineering And Inspection Services is seeking a remote Dispatch Operations role for the US market. You will supervise nightly deployment of inspectors, engineers, and drivers to active sites, match personnel to projects, and track shifts in real time.

You will lead a small team, analyze workloads, and coordinate with project managers to minimize gaps and delays. Strong English, Excel and Office skills are essential for success in this remote position.

Competenze

• Bachelor's degree preferred in business, operations, logistics, construction management, engineering or a related field.
• Clear English, strong Excel and Office skills (Outlook, Word, Google Workspace).

Mansioni

• Supervise daily deployment of inspectors, engineers and drivers to active project sites.
• Match people to projects by certification, location, timing and client needs, and track them live through the shift.
• Make quick decisions on delays, absences, schedule changes and urgent client requests, and elevate to US leadership when needed.
• Plan resource needs with US Project Managers and track workload forecasts to improve utilization and reduce last-minute gaps.
• Guide, coach and review the work of Dispatch Administrators and support staff.
• Oversee equipment, vehicle and driver coordination.
• Review timesheets, job logs and dispatch records, and support billing and utilization reconciliation.
• Prepare daily dispatch summaries and run clean handovers to the US team.
• Spot recurring problems and recommend improvements to dispatch processes.

Conoscenze

Scheduling

Team leadership

Field service coordination

Excel

Office tools

Formazione

Bachelor's degree preferred

Descrizione del lavoro

Atlas Engineering And Inspection Services is seeking a remote Dispatch Operations role for the US market. You will supervise nightly deployment of inspectors, engineers, and drivers to active sites, match personnel to projects, and track shifts in real time.

You will lead a small team, analyze workloads, and coordinate with project managers to minimize gaps and delays. Strong English, Excel and Office skills are essential for success in this remote position.