Remote Operations & HR Coordinator — Training & Onboarding

iSupport Worldwide; United States; Remote; USD 52.000 - 65.000; Vollzeit

Benefits dieser Stelle

Free lunch

Onsite gym

Upskilling academy

Modern facilities

Sleeping quarters

Game area

Shower room

Zusammenfassung

iSupport Worldwide is seeking an experienced Administrative/HR Coordinator to support U.S.-based teams remotely. You will handle onboarding and offboarding, maintain HR records, and assist with engagement programs, coach screening, and training coordination.

The role requires meticulous organization, strong English communication, and proficiency with Microsoft 365; experience with Salesforce is a plus. Night shifts to align with US hours are expected.

Qualifikationen

• Minimum 3 years in administrative, HR coordination, operations, or executive support role.
• Experience supporting U.S.-based teams remotely.
• Highly organized with ability to juggle multiple workstreams.
• Strong written and verbal English with a warm, professional tone.
• Confidential handling of employee and HR records.
• Proactive, follows through without reminders, flags issues early.
• Comfortable learning new software quickly and keeping data clean across systems.
• Service mindset with a genuine interest in supporting senior leaders.
• Proficiency in Microsoft 365 (Outlook, Teams, SharePoint, Excel).
• Experience with CRM, ideally Salesforce.
• Amenable to night shifts to overlap with U.S. business hours.

Aufgaben

• Coordinate end-to-end onboarding for new employees and offboarding tasks.
• Keep HR folders and team member records up to date; coordinate with Finance and IT on provisioning.
• Support quarterly all-hands engagement program logistics and content.
• Screen coach candidates, send materials, schedule interviews, and compile interview packages.
• Set up records for new coaches and track pre-training tasks; schedule training calls and shadowing.
• Maintain program trackers and coach profiles; run post-training surveys and share results.
• Organize and maintain training content across LMS and drives; edit audio/video and create materials.
• Provide fast, friendly, white-glove support to coaches via text, call, and email.
• Route diagnostic reports to coaches and keep CRM records current.
• Manage gifting platform for client welcome packages, swag, and staff rewards.

Jobbeschreibung

iSupport Worldwide is seeking an experienced Administrative/HR Coordinator to support U.S.-based teams remotely. You will handle onboarding and offboarding, maintain HR records, and assist with engagement programs, coach screening, and training coordination.

The role requires meticulous organization, strong English communication, and proficiency with Microsoft 365; experience with Salesforce is a plus. Night shifts to align with US hours are expected.