Remote Operations Coordinator — Supply Chain

Ryder System, Inc.; Richmond (VA); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

401(k) savings with company match

Stock purchase plan

Employee discounts

Paid holidays and PTO within firstyear

Maternity leave (up to 12 weeks)

Job summary

Ryder System, Inc. is hiring an Operations Coordinator for a remote role based in Ohio. The position supports Network Carrier coordination, order scheduling, and invoicing follow-ups within a fast-paced supply chain environment.

The role requires an operations background in logistics or transportation, strong organizational skills, and clear communication. Competitive benefits and growth opportunities are provided by a Fortune 500 company.

Qualifications

• Bachelor's degree preferred
• One year or more related experience required

Responsibilities

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team
• Validate and update complete dates in iDirect for orders that have a scheduled date
• Assist Operations Supervisor with building return trucks
• Serve as backup for Operations Supervisor’s phone and email

Skills

Operations

Logistics

Transportation

Communication

Education

Bachelor's degree preferred

Job description

Ryder System, Inc. is hiring an Operations Coordinator for a remote role based in Ohio. The position supports Network Carrier coordination, order scheduling, and invoicing follow-ups within a fast-paced supply chain environment.

The role requires an operations background in logistics or transportation, strong organizational skills, and clear communication. Competitive benefits and growth opportunities are provided by a Fortune 500 company.