Remote Operations Coordinator — Supply Chain Logistics

Ryder System, Inc.; Madison (WI); Remote; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) Savings Plan with company match

Employee stock purchase options

Employee discounts

Paid holidays and PTO within firstyear

Up to 12 weeks maternity leave

Job summary

Ryder System, Inc. is seeking an Operations Coordinator for a remote role in the United States. The position supports our Supply Chain Solutions division by managing 4th party carrier relationships, ensuring SOP compliance, delivery performance, and timely billing.

The role involves processing RAs, coordinating scheduling with network carriers, and maintaining several operations reports to enable invoicing and customer satisfaction. Competitive benefits accompany a Fortune 500 environment.

Responsibilities

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team

Job description

Ryder System, Inc. is seeking an Operations Coordinator for a remote role in the United States. The position supports our Supply Chain Solutions division by managing 4th party carrier relationships, ensuring SOP compliance, delivery performance, and timely billing.

The role involves processing RAs, coordinating scheduling with network carriers, and maintaining several operations reports to enable invoicing and customer satisfaction. Competitive benefits accompany a Fortune 500 environment.