Remote Operations & Client Services Coordinator (Part-Time)

Jobgether; United States; Remote; USD 30,000 - 44,000; Part time

Benefits offered by this job

Remote work

Part-time schedule (20–25 hours/week)

Weekday availability

Autonomy and ownership

Broad responsibilities

Job summary

Jobgether is listing this opportunity on behalf of a partner company based in the United States. The Operations & Client Services Coordinator will support the day-to-day operations, client services, administrative coordination, technology support, and executive assistance in a remote, part-time capacity.

You will be a key contact for client inquiries, billing follow-ups, contract renewals, and operational issues while maintaining accurate records, calendars, and system access.

Qualifications

• Excellent written and spoken English with professional client communication.
• Strong client service skills and ability to handle inquiries and sensitive situations professionally.
• Proficiency with Google Workspace and confidence using digital tools, managing user accounts, and learning new platforms quickly.
• Excellent organizational and time-management skills to manage multiple priorities and meet deadlines.
• Proactive problem-solving skills and good judgment for independent work and escalation when needed.

Responsibilities

• Respond to client questions regarding billing, accounts, schedules, contracts, and services with clear communication.
• Monitor delayed, declined, or failed payments and track upcoming contract renewals for timely follow-up.
• Coordinate with internal teams to resolve client concerns and escalate urgent matters to leadership as needed.
• Review operational reports, identify items needing attention, and follow up on missing information or inconsistencies.
• Maintain accurate and up-to-date client, employee, billing, and operational records across systems.
• Support compensation changes, client credits, and payroll-related conversations; assist with time-tracking corrections.
• Assist with recurring administrative processes and special projects as needed.
• Create and maintain email addresses, user accounts, team access permissions, and Google Workspace groups.
• Troubleshoot routine account and technology issues; learn new software-based workflows.
• Assist executive team with calendars, appointments, inboxes, and meeting schedules; manage communications and follow-ups.

Skills

Excellent written and spoken English

Client service

Google Workspace

Organizational skills

Time-management

Problem solving

Autonomy

Discretion

Tools

Google Workspace

Job description

Jobgether is listing this opportunity on behalf of a partner company based in the United States. The Operations & Client Services Coordinator will support the day-to-day operations, client services, administrative coordination, technology support, and executive assistance in a remote, part-time capacity.

You will be a key contact for client inquiries, billing follow-ups, contract renewals, and operational issues while maintaining accurate records, calendars, and system access.