Remote Operations Associate - Income Execution

City of New York; New York (NY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Hybrid work up to 2 days per week

Public service loan forgiveness info

Job summary

City of New York seeks a detail-oriented Clerical Associate for the Income Execution Unit. You will process new cases, prepare court-related documents, and manage correspondence and payments with accuracy.

Requires a high school diploma or equivalent and typing speed of 100 wpm. The position offers a hybrid work arrangement and residency within NYC is typically expected for City employees.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes per minute.

Responsibilities

• Process and enter new Income Executions cases with accuracy, ensuring complete information.
• Prepare documentation for mailing to Debtor or Employer per guidelines.
• Handle correspondence follow-ups on cases as needed.
• Apply payments and maintain up-to-date notes and filings.
• Respond to phone inquiries and in-person inquiries.

Skills

Attention to detail

Typing speed 100 wpm

Communication

Independent work

Data entry

Mathematical calculations

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

City of New York seeks a detail-oriented Clerical Associate for the Income Execution Unit. You will process new cases, prepare court-related documents, and manage correspondence and payments with accuracy.

Requires a high school diploma or equivalent and typing speed of 100 wpm. The position offers a hybrid work arrangement and residency within NYC is typically expected for City employees.