Operations Associate

NYC Department of Finance; New York (NY); Hybride; USD 42 000 - 49 000; Plein temps

Résumé du poste

NYC Department of Finance is hiring a Clerical Associate in the Sheriff’s Office Income Execution Unit. You will process income execution cases, prepare documents, and handle case communications with courts, debtors, and employers.

Requires a high school diploma and clerical experience, plus strong typing and Excel/PowerPoint skills. Remote work up to 2 days per week may be available; NYC residency may apply.

Qualifications

• Four-year high school diploma or equivalent and one year of clerical experience.
• Typing at least 100 keystrokes per minute.
• Strong attention to detail and ability to apply policies.

Responsabilités

• Process and enter new Income Executions cases accurately.
• Prepare and mail required documentation to Debtor/Employer.
• Handle correspondence on cases and follow up with courts as needed.
• Apply payments to cases in accordance with policies.
• Close cases and return executions to courts or attorneys.
• Maintain an accurate filing system and notes.

Connaissances

Typing speed 100 wpm

Attention to detail

Communication skills

Formation

High school diploma or equivalent

Outils

Microsoft Office (Excel, PowerPoint)

Description du poste

IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF's Sheriff’s Office serves and enforces court mandates, orders of protection, warrants, decrees, and property seizures. Additionally, the Sheriff’s Office conducts criminal investigations of real property fraud, tax crimes, and the trafficking of illegal and untaxed tobacco products and synthetic narcotics, and monitors defendants referred by the courts for electronic monitoring.

The Sheriff Office’s Income Execution Unit coordinates the processing and data entry of court enforcement matters, review payments and mathematical computations, apply monetary executions to the appropriate cases, and ensure that required funds are properly collected and deposited in accordance with established policies and procedures. Additionally, the unit oversees outgoing payments, correspondence, records management, supplies, and daily administrative functions while providing support to staff and completing special projects as directed by the Head of Department.

Responsibilities

• Process and enter new Income Executions cases received by the unit, ensuring all pertinent information needed is without errors.
• Prepare the appropriate documentation for mailing to Debtor and /or Employer as needed, according to Income Execution guidelines.
• Operate and follow-up with correspondence on cases when needed, and upon request including but not limited to, requests for executions from courts where appropriate.
• Adhere to policies and procedures in applying payments received on cases.
• Close cases and return executions to courts or Attorneys.
• Maintain an accurate filing system.
• Respond to phone calls and in person inquiries.
• Ensure cases are to date with accurate notes and actions taken.
• Assist supervisor with various clerical duties upon request.

Additional Information

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

CLERICAL ASSOCIATE - 10251

Minimum Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Preferred Skills

• Strong attention to detail and accuracy when reviewing payment records, receipts, and data entries. - Ability to perform basic mathematical calculations and reconcile payments accurately. - Check records for accuracy of information and for conformity with established policy and procedures. - Proficiency in Microsoft Office, particularly Excel and PowerPoint. - Strong written, verbal, and interpersonal communication skills. - Strong analytical, organizational, and problem-solving skills. - Ability to work independently, take initiative, and manage multiple tasks effectively. - Demonstrated commitment to professional customer service and the ability to communicate effectively with staff, supervisors, participants, organizations and government agencies.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Equal Opportunity Employment

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $42,288.00 – $48,933.00