Income Operations Specialist

NYC Department of Finance; New York (NY); On-site; USD 55,000 - 64,000; Full time

Job summary

NYC Department of Finance seeks an Income Operations Specialist for the Sheriff’s Office Income Execution Unit in New York, NY. You will supervise staff, manage data entry for court enforcement actions, and ensure accurate payments and deposits.

The role requires strong attention to detail, math skills, and experience with Excel and PowerPoint, plus excellent written and verbal communication. Remote work up to 2 days/week may be available.

Qualifications

• Minimum degree and progressive clerical/administrative experience as described.
• Administrative supervisory experience is preferred.
• Strong math, data entry, and record-keeping capabilities.
• Proficiency with MS Office applications and spreadsheet tools.

Responsibilities

• Supervise and train staff in routine clerical activities conducted by the units.
• Coordinate with staff and process data entry for enforcement actions from courts.
• Retrieve payment receipts and verify accuracy of entries.
• Apply payments to cases and ensure proper fees and poundage are collected.
• Process and deposit monies promptly per policies and procedures.
• Process outgoing payments to third parties with department approval.
• Maintain and complete correspondence received by mail.
• Monitor equipment and supplies; ensure inventory levels exist.
• Coordinate with clerical staff to maintain a filing system.
• Assist staff with calls and inquiries as needed.
• Perform special projects requested by the Head of Department.

Skills

Attention to detail

Mathematical calculations

Payment processing

Excel

PowerPoint

Communication skills

Education

Bachelor's degree + 2 years clerical/administrative exp

Associate degree + 3 years clerical/administrative exp

High school diploma + 4 years clerical/administrative exp

Education/experience equivalent with supervisory exp

Tools

Microsoft Office

Data entry systems

Job description

IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE OR ARE PERMANENT IN A COMPARABLE CIVIL SERVICE TITLE ELIGIBLE FOR A 6.1.9 TITLE CHANGE.

PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF's Sheriff’s Office serves and enforces court mandates, orders of protection, warrants, decrees, and property seizures. Additionally, the Sheriff’s Office conducts criminal investigations of real property fraud, tax crimes, and the trafficking of illegal and untaxed tobacco products and synthetic narcotics, and monitors defendants referred by the courts for electronic monitoring.

The Sheriff Office’s Income Execution Unit coordinates the processing and data entry of court enforcement matters, review payments and mathematical computations, apply monetary executions to the appropriate cases, and ensure that required funds are properly collected and deposited in accordance with established policies and procedures. Additionally, the unit oversees outgoing payments, correspondence, records management, supplies, and daily administrative functions while providing support to staff and completing special projects as directed by the Head of Department.

Responsibilities

The Income Execution Unit is seeking a detail-oriented, and self-starting individual, to serve as an Income Operations Specialist. Reporting to the Director of Income Execution, under general supervision, with some latitude for independent initiative and judgment, the selected candidate’s duties and responsibilities will include, but are not limited to the following:

• Supervise and train staff in routine clerical activities conducted by the units.
• Coordinate with staff and process data entry for various enforcement actions received from the courts, ensuring accurate and timely completion in accordance with required deadlines.
• Retrieve payment receipts from staff and verify the accuracy of payment entries by reviewing transactions and performing mathematical computations.
• Applying payments received on monetary executions to appropriate cases, ensuring appropriate fees and poundage are collected.
• Processing and depositing monies received promptly in accordance with approved policies and procedures.
• Process payments going out to third parties when due with approval from the Head of Department.
• Maintain, process, and complete correspondence received by mail.
• Monitor and maintain equipment and supplies, ensuring adequate inventory levels and the timely availability of supplies through the appropriate unit or department.
• Coordinate with clerical staff to maintain an orderly filing system.
• Assist staff with calls and inquiries when needed.
• Perform special projects requested by the Head of Department.

Additional Information

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in “1” above; or
• A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in “1” above; or
• Education and/or experience equivalent to “1”, “2”, or “3” above. However, all candidates must possess the one year of administrative or supervisory experience as described in “1” above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in “1” above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

Preferred Skills

• Strong attention to detail and accuracy when reviewing payment records, receipts, and data entries. - Proficiency in performing mathematical calculations and reconciling payments to ensure accuracy. - Experience processing, recording, and applying payments to appropriate cases or accounts. - Intermediate/advanced PowerPoint, Excel skills - Strong writing and oral communications skills - Detail oriented with strong analytical skills. - Excellent communication (verbal & written) and interpersonal skills. - Advanced proficiency in Microsoft Office, particularly Excel, and PowerPoint. - High level of professionalism, integrity, discretion, initiative, tact, and diplomacy when handling confidential and sensitive information.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $55,105.00 – $64,106.00