Income Operations Supervisor

City of New York; New York (NY); Hybrid; USD 55,000 - 70,000; Full time

Job summary

City of New York Department of Finance is seeking an Income Operations Specialist for the Sheriff’s Office to oversee clerical staff, manage data entry for court enforcement actions, and ensure accurate processing of payments and deposits. The role includes supervising staff, coordinating with departments, and supporting compliance with deadlines.

The position may offer remote work up to two days per week under the city’s pilot program.

Qualifications

• Bachelor's degree and two years of satisfactory full-time progressively responsible clerical/administrative experience, with at least one year in an administrative/supervisory role.
• Associate degree or 60 credits and three years of qualified experience including one year supervisory.
• High school diploma or equivalent with four years of clerical/administrative experience including one year supervisory.
• Equivalent combination of education and experience as described above, with at least one year supervisory experience.

Responsibilities

• Supervise and train staff in routine clerical tasks.
• Coordinate data entry for enforcement actions from the courts with deadlines.
• Verify payment receipts and perform mathematical checks on entries.
• Apply payments to cases and ensure fees are collected correctly.
• Process and deposit monies promptly according to policies.
• Handle outgoing payments with department approval.
• Maintain correspondence and filing systems.
• Monitor inventory of equipment and supplies.
• Assist staff with calls and inquiries.
• Perform special projects at the Head of Department’s direction.

Skills

Clerical experience

Supervisory experience

Data entry

Payment processing

Education

Baccalaureate degree + 2 years clerical/administrative experience

Associate degree + 3 years clerical/administrative experience

High school diploma + 4 years clerical/administrative experience

Education/experience equivalent with supervisory experience

Job description

City of New York Department of Finance is seeking an Income Operations Specialist for the Sheriff’s Office to oversee clerical staff, manage data entry for court enforcement actions, and ensure accurate processing of payments and deposits. The role includes supervising staff, coordinating with departments, and supporting compliance with deadlines.

The position may offer remote work up to two days per week under the city’s pilot program.