Remote Operations & Admin Lead (Nonprofit)

Careerwebsite; Arizona; On-site; USD 60,000 - 90,000; Full time

Job summary

Arizona Wildlife Federation seeks an Operations Manager to coordinate administrative systems, financial controls, data tools, and program risk records across departments. You will ensure reliable records and compliant processes to support mission delivery.

Reporting to the Deputy Director, you will supervise staff handling volunteers, contractors, and donor data. A strong nonprofit background, CRM experience, and meticulous organization are essential.

Qualifications

• Five+ years in nonprofit administration, operations coordination, office management, bookkeeping support, or related field.
• Two+ years operating, managing, and troubleshooting a CRM database, with strong preference for EveryAction experience.
• Proven ability to manage multiple recurring workflows, deadlines, records, and stakeholders with attention to detail and dependable follow-through.
• Experience handling confidential financial, donor, personnel, participant, or organizational information with sound judgment.
• Proficiency with cloud-based office and data systems such as MS and Google Suites; able to learn new platforms and document processes clearly.

Responsibilities

• Operational Systems, Records & Process Improvement—Maintain organized digital records, naming conventions, and logs; document changes and decisions.
• Financial Administration & Controls—Coordinate accounts-payable activity, process payments, and donor acknowledgments.
• Data, Technology & Website Administration—Maintain data quality across AWF systems and generate reports.
• Organizational Communications & Office Administration—Manage general email, voicemails, and mail; maintain logs and routing.
• Volunteer, Contractor & Program Risk Administration—Support records for volunteers and contractors, waivers, and risk checklists.
• Governance, Affiliates & Special Projects—Assist board admin, affiliate renewals, and project logistics.

Skills

Nonprofit administration

CRM experience

Attention to detail

Communication skills

Self-starter

Tools

EveryAction

WildApricot

Ramp

Google Workspace

Google Voice

Job description

Arizona Wildlife Federation seeks an Operations Manager to coordinate administrative systems, financial controls, data tools, and program risk records across departments. You will ensure reliable records and compliant processes to support mission delivery.

Reporting to the Deputy Director, you will supervise staff handling volunteers, contractors, and donor data. A strong nonprofit background, CRM experience, and meticulous organization are essential.