Remote CRM & Data Systems Specialist

datadotorg; Reston (VA); On-site; USD 60,000 - 70,000; Full time

Job summary

The National Wildlife Federation is seeking a Data & Systems Specialist in Reston, VA to manage, maintain, and optimize data and business processes for supporter systems. You will collaborate with stakeholders across fundraising, engagement, program delivery, and operations to ensure data hygiene and governance while promoting effective user adoption.

Reporting to the Senior Manager of System Strategy & Projects, you will provide user support, develop documentation, and execute training plans to

Qualifications

• 2+ years administrating an enterprise CRM such as Dynamics, Salesforce or Blackbaud CRM.
• Experience handling data hygiene, governance, and integrity tasks.
• Ability to train users and create helpful documentation.
• Strong collaboration with cross-functional teams including data owners.

Responsibilities

• Serve as CRM system administrator and configure fields, forms, views, and user security.
• Provide hands-on user support and train CRM users to optimize usage.
• Manage data imports, exports, and validation across enterprise systems.
• Develop and enforce data governance policies and data hygiene procedures.
• Collaborate with stakeholders to align system capabilities with organizational goals.

Skills

Analytical thinking

Problem solving

Excellent communication

Cross-functional collaboration

Organizational skills

Attention to detail

Adaptability

Education

Bachelor’s degree

Tools

Microsoft Dynamics

Salesforce

Blackbaud CRM

Tableau

SQL Server

Job description

The National Wildlife Federation is seeking a Data & Systems Specialist in Reston, VA to manage, maintain, and optimize data and business processes for supporter systems. You will collaborate with stakeholders across fundraising, engagement, program delivery, and operations to ensure data hygiene and governance while promoting effective user adoption.

Reporting to the Senior Manager of System Strategy & Projects, you will provide user support, develop documentation, and execute training plans to