Senior Fundraising Ops Analyst - CRM & Data Automation

World Wildlife Fund (WWF)

Washington

Hybrid

USD 77,000 - 96,000

Full time

3 days ago

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Job summary

World Wildlife Fund (WWF) seeks a Fundraising Operations Senior Business Analyst to maintain CRM data integrity and lead automated data processing initiatives. You will analyze processes, gather requirements, and design scalable solutions to strengthen fundraising operations and data quality.

The role requires collaboration across teams, hands-on data processing, and development of change-management documents.

Qualifications

CRM database and high-volume data processing experience is required.
Experience with BBCRM and BrightVine Data Loader is strongly desired.
Proficiency with Microsoft Power Platform, Power Apps, and Power Automate is strongly desired.
Bachelor’s degree with 6+ years as a Business Analyst or in a similar role (non-profit sector preferred).

Responsibilities

Oversees all automated Fundraising Operations data processing.
Gathers and documents business requirements with stakeholders.
Drives end-to-end lifecycle for fundraising projects and software upgrades.
Identifies risks and mitigates issues to ensure project success.
Leads meetings, workshops and trainings for change management.
Creates and maintains all business process documents for change management and training.
Researches industry trends and opportunities for automation and improvement.
Ensures revenue processing and gift administration goals are achieved.