Remote Operations Admin & Client Communications

Haldren Group; United States; Remote; USD 48,000 - 66,000; Full time

Benefits offered by this job

Public Holidays Observed

Paid annual leave

Paid sick leave

Career growth opportunities

Inclusive work environment

Meaningful impact

Job summary

Haldren is seeking a driven Operations Administrator to support client operations in a remote role. You will manage inbound client mail, respond to executives and organizations seeking leadership solutions, and coordinate with the team as engagements progress.

You will leverage consulting or related experience to manage client interactions effectively, while not driving the engagement. The role emphasizes communication, coordination, documentation, and data reporting to support senior executives.

Qualifications

• Bachelor's degree required.
• Excellent English skills.
• Background in a professional services, consulting, legal, or administrative environment with understanding of business operations.
• Excellent written communication for senior-level client correspondence.
• Experience using CRM systems or organizational platforms; comfortable with digital tools and spreadsheets.
• Able to work independently in a remote environment with shifting priorities.

Responsibilities

• Client Correspondence: Manage inquiries, respond professionally, and advance contacts appropriately.
• Scheduling & Coordination: Send decks, arrange meetings, and ensure full context before handoffs.
• Business Documentation: Review/edit documents with high accuracy and consistency.
• Data & Reporting: Maintain spreadsheets, collect data, and compile stats for the team.
• Records & Organization: Keep CRM records and files up to date and shared across channels.
• Operational Support: Manage projects and adapt to changing priorities as needed.

Job description

Haldren is seeking a driven Operations Administrator to support client operations in a remote role. You will manage inbound client mail, respond to executives and organizations seeking leadership solutions, and coordinate with the team as engagements progress.

You will leverage consulting or related experience to manage client interactions effectively, while not driving the engagement. The role emphasizes communication, coordination, documentation, and data reporting to support senior executives.