Administration support for Recruitment Agency Operations (Bo)

Haldren Group; Stati Uniti; Remoto; USD 48.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Public Holidays Observed

Paid annual leave

Paid sick leave

Career growth opportunities

Inclusive work environment

Meaningful impact

Descrizione del lavoro

Haldren is seeking a driven Operations Administrator to support client operations in a remote role. You will manage inbound client mail, respond to executives and organizations seeking leadership solutions, and coordinate with the team as engagements progress.

You will leverage consulting or related experience to manage client interactions effectively, while not driving the engagement. The role emphasizes communication, coordination, documentation, and data reporting to support senior executives.

Competenze

• Bachelor's degree required.
• Excellent English skills.
• Background in a professional services, consulting, legal, or administrative environment with understanding of business operations.
• Excellent written communication for senior-level client correspondence.
• Experience using CRM systems or organizational platforms; comfortable with digital tools and spreadsheets.
• Able to work independently in a remote environment with shifting priorities.

Mansioni

• Client Correspondence: Manage inquiries, respond professionally, and advance contacts appropriately.
• Scheduling & Coordination: Send decks, arrange meetings, and ensure full context before handoffs.
• Business Documentation: Review/edit documents with high accuracy and consistency.
• Data & Reporting: Maintain spreadsheets, collect data, and compile stats for the team.
• Records & Organization: Keep CRM records and files up to date and shared across channels.
• Operational Support: Manage projects and adapt to changing priorities as needed.

Descrizione del lavoro

This is a remote position.

Note: This is a position with Haldren and not with one of its clients.Haldren is seeking a driven Operations Administrator to support our client operations. You will focus on managing our inbound client mailbox, handling correspondence from executives and organizations seeking leadership solutions, and seamlessly coordinating with our team as engagements progress. We're looking for an individual who can leverage consulting or related experience to manage client interactions at this level effectively, even if you won't be the one driving the engagement once it moves forward. Role and Responsibilities

Client Correspondence: Manage and respond to incoming inquiries, handle communication professionally, exercise judgment on what information and materials to share, and ensure each contact is appropriately progressed.

Scheduling & Coordination: Send relevant decks and materials, arrange meetings and calls, and ensure the team has full context before taking over.

Business Documentation: Review and edit a range of business documents with close attention and a high degree of accuracy, ensuring content is correct, consistent, and appropriate before it moves forward.

Data & Reporting: Maintain spreadsheets, capture data, and compile stats and summaries to keep the team informed and records accurate.

Records & Organization: Keep CRM records, internal platforms, files, and documents organized and current, communicating updates across channels to keep the team informed.

Operational Support: Take on projects and business support tasks as they arise, adapting to shifting priorities and delivering reliably.

Requirements

• Bachelor's degree
• Excellent English skills
• Background in a professional services, consulting, legal, or administrative environment, with an understanding of business operations and the judgment to navigate varied responsibilities.
• Excellent written communication skills for professional correspondence and client communication at a senior level.
• Experience using CRM systems or organizational platforms; comfortable working across digital tools and spreadsheets.
• Able to work independently, manage a varied workload, and keep pace with shifting priorities in a remote environment.

Benefits

• All local Public Holidays Observed
• Paid Annual Leave
• Paid Sick Leave
• Significant opportunities for personal growth, skill development, and career advancement.
• Supportive, inclusive, and diverse work environment that values collaboration and innovation.
• The change to make a meaningful impact by connecting top talent with life-changing opportunities.

About Haldren

Haldren is a global executive search firm specializing in senior and C-suite placements across a broad range of industries and markets. With a commitment to discretion, quality, and long-term client relationships, Keller partners with organizations to identify leadership talent that drives lasting impact.

To learn more about the firm and about our candidate services, please visit