Remote Onboarding Project Lead — Radiology SaaS

OpenKrill; USA; Remote; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Commission/bonus

401(k) match

Zusammenfassung

openDoctor, part of the Surgimate family, is seeking an Onboarding Project Manager to own customer onboarding from kickoff to go-live. You’ll train users, configure builds, troubleshoot in real time, and ensure seamless integration of openDoctor with client systems.

This remote-first role requires collaboration across R&D, Customer Support, and Implementations, with occasional travel. You’ll manage end-to-end projects, schedule milestones, and deliver solutions that improve radiology workflows

Qualifikationen

• Experience in managing software adoption projects or SaaS implementations is a plus.
• Familiarity with radiology or imaging center workflows is strongly preferred.
• Experience working with healthcare customers or within healthcare operations is a plus.

Aufgaben

• Manage end-to-end implementation projects, including planning, resources, timelines, and risk assessment.
• Collaborate with clients to gather requirements and define objectives and deliverables.
• Develop and maintain detailed project plans with milestones.
• Coordinate with internal and external stakeholders for alignment and success.
• Conduct regular status meetings and provide updates on progress, risks, and issues.
• Identify and mitigate project risks and obstacles affecting timelines.
• Lead hands-on training and support during implementation for a smooth transition.
• Coordinate technical resources to ensure connectivity between openDoctor and client systems.
• Work with R&D, Customer Support, and Implementations teams to address technical challenges.
• Configure openDoctor product builds during implementation and address customization needs.
• Continuously assess and improve the implementation process and apply best practices.
• Assist customers in refining requirements and internal controls and quality checks.
• Document meetings and communicate next steps to stakeholders.
• Lead live customer training sessions, in person or virtual.

Kenntnisse

Project management

SaaS implementations

Healthcare workflows

Client communications

Training end users

Jobbeschreibung

openDoctor, part of the Surgimate family, is seeking an Onboarding Project Manager to own customer onboarding from kickoff to go-live. You’ll train users, configure builds, troubleshoot in real time, and ensure seamless integration of openDoctor with client systems.

This remote-first role requires collaboration across R&D, Customer Support, and Implementations, with occasional travel. You’ll manage end-to-end projects, schedule milestones, and deliver solutions that improve radiology workflows