Remote Onboarding & Implementation Expert

Solera; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Solera, a global leader in vehicle lifecycle software and services, is seeking an Implementation Specialist to manage onboarding, installations and billing activations for new customers.

The role is remote-based in the United States, requiring excellent organization, time management and communication skills to configure products and coordinate trainings with clients and internal teams.

Qualifications

• Experience with customer onboarding and software installations.
• Strong communication and organization skills.
• Familiarity with Salesforce and Microsoft Office.
• Ability to work remotely and manage time effectively.

Responsibilities

• Complete customer installation tasks and configurations.
• Coordinate trainings and scheduling with clients and trainers.
• Provide support via phone and email during installation.
• Maintain installation documentation in Salesforce.
• Ensure billing activation and timely contract billing.
• Collaborate with internal teams to improve implementations.

Skills

Onboarding coordination

Customer communication

Salesforce

Time management

Remote work

Automotive experience

Tools

Salesforce

Microsoft Office

Job description

Solera, a global leader in vehicle lifecycle software and services, is seeking an Implementation Specialist to manage onboarding, installations and billing activations for new customers.

The role is remote-based in the United States, requiring excellent organization, time management and communication skills to configure products and coordinate trainings with clients and internal teams.