Remote Onboarding & Digital Adoption Lead

Boodlebox; Colorado Springs (CO); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Fully remote

Competitive pay + bonus

Unlimited PTO

Health, dental, and vision

401(k)

Job summary

BoodleBox is seeking a proactive onboarding lead to manage new-partner implementations from kickoff through adoption. You’ll coordinate SSO, LMS integrations, rostering, and provisioning while building scalable, AI-enabled workflows that keep smaller accounts engaged.

You’ll own the end-to-end process, craft real-world implementation plans, and nurture partner relationships to drive renewals and expansion in a fully remote role with a Colorado Springs hub.

Responsibilities

• Every onboarding. When a school signs, you take the handoff from sales and run it: kickoff, implementation plan, timelines, milestones, exit criteria, handoff to CS.
• Technical setup. SSO, LMS integrations, rostering, provisioning, workspace configuration. You get partners live, and you get them live on time.
• The implementation plan. Not a template you send. A real plan for what this institution is trying to accomplish, who’s responsible, and what has to be true by week two, week six, and end of term.
• A book of business. Our partners under 200 seats — the ones without an implementation package or a stated plan to expand. They’re yours from kickoff onward: engagement, health, renewal, and the excitement when they want to expand after all.
• The digital motion. Onboarding sequences, updates, and touchpoints with accounts to keep them informed, engaged and growing. The system that keeps a hundred accounts warm without a hundred calls.
• The process itself. What good implementation actually looks like here is always evolving. You’ll iterate on the playbooks, the checklists, the exit criteria, the templates that mean the next onboarding is better than the last one.
• The details. The recap emails, the follow-ups, the calendar that doesn’t slip during the heaviest onboarding season of the year.

Job description

BoodleBox is seeking a proactive onboarding lead to manage new-partner implementations from kickoff through adoption. You’ll coordinate SSO, LMS integrations, rostering, and provisioning while building scalable, AI-enabled workflows that keep smaller accounts engaged.

You’ll own the end-to-end process, craft real-world implementation plans, and nurture partner relationships to drive renewals and expansion in a fully remote role with a Colorado Springs hub.