Remote Onboarding & Data Processing Specialist

LHH US; Kentucky; Remote; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401K plan

commuter benefits

EAP program

Job summary

LHH Recruitment Solutions is seeking an Intake & Processing Specialist to support onboarding and implementation for new and renewing business accounts. This remote contract role emphasizes accurate data handling, document review, and timely communication with brokers and partners.

The ideal candidate will bring administrative and customer service experience, strong attention to detail, and proficiency with Excel and CRM systems like HubSpot.

Qualifications

• 1-2 years of administrative, customer service, onboarding, account coordination, or related experience.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Experience working with data files, spreadsheets, and record management.
• Comfortable interacting with clients, partners, and cross-functional teams.
• Proficiency with Microsoft Office Suite, particularly Excel and Outlook.
• Experience with CRM systems such as HubSpot or similar platforms is preferred.
• Strong organizational, problem-solving, and follow-up skills.
• Ability to work independently in a remote environment while meeting deadlines and service expectations.
• High school diploma or equivalent required; additional education is a plus.

Responsibilities

• Lead onboarding for new and renewing business accounts from intake through implementation.
• Review submitted documents for completeness and accuracy.
• Reformat census and enrollment data for system submission and processing.
• Coordinate with brokers, TPAs, and internal teams to gather required information.
• Respond to partner and customer inquiries via phone, email, and other channels.
• Track onboarding activities, monitor workflow progress, and follow up on items.

Skills

Customer service

Data management

Attention to detail

Microsoft Excel

CRM (HubSpot)

Administrative experience

Onboarding

Communication

Remote collaboration

Education

High school diploma or equivalent

Tools

HubSpot CRM

Microsoft Outlook

Job description

LHH Recruitment Solutions is seeking an Intake & Processing Specialist to support onboarding and implementation for new and renewing business accounts. This remote contract role emphasizes accurate data handling, document review, and timely communication with brokers and partners.

The ideal candidate will bring administrative and customer service experience, strong attention to detail, and proficiency with Excel and CRM systems like HubSpot.