Remote OCCC Bilingual Spanish Inbound Telesales Agent

Orkin; Atlanta (GA); Remote; USD 50,000 - 65,000; Full time

Job summary

Join a dynamic team at a leading pest control company where your sales skills can shine! This role offers a unique opportunity to work remotely while providing top-notch customer service and sales support. With comprehensive training and a supportive environment, you will thrive in a fast-paced setting where your competitive drive and empathy are valued. Enjoy the potential for high earnings through commissions and incentives, along with the chance to make a positive impact in your community. If you're ready to take your career to the next level, this is the perfect opportunity for you!

Benefits

401(k) plan with company match

Employee stock purchase plan

Flexible work schedule

Great pay and incentives

Comprehensive training program

Qualifications

• 1-2 years of sales and customer service experience preferred.
• Bilingual in English and Spanish is required.

Responsibilities

• Answer customer inquiries and close sales via phone.
• Manage customer relationships and identify upselling opportunities.

Skills

Sales Skills

Customer Service

Bilingual (English and Spanish)

Interpersonal Skills

Communication Skills

Time Management

Education

High School/GED

Tools

Microsoft Office

Web-based Applications

Job description

Overview

Are you self-motivated? Do you enjoy helping people? Do you have extraordinary sales and customer service experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team!

We are seeking talented SPANISH BILINGUAL PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers.

You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That’s backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros.

It’s a role that combines your competitive drive and your desire to be part of a talented team. You’ll have the opportunity to maximize your financial potential with high-performance sales skills and contribute to the overall success of the business. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

With our training program, you’ll receive all the tools you need to succeed. Plus, if there’s one thing, we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.

Want to Join the Best in Pest? Go Pro with Orkin.Apply from your phone in minutes!

Responsibilities

Orkin’s ABCs of a successful Bilingual Inbound Sales Representative are:

• Answer questions from prospective customers regarding Orkin services
• Build rapport and handle objections within a conversational call flow
• Close pest control sales via the telephone and schedule the initial service

You will…

• Work remotely from your home office. You must have a minimum of 50 mbps upload/20 mbps download or higher, high-speed internet connection. We will provide the computer and other equipment necessary to be successful in this role
• Support our field's peak season that starts building around February
• Manage the customer relationship to ensure best in class service, while also identifying opportunities for cross-selling and up-selling
• Use different gamification methods as a tool to measure performance

We Offer…

• High performing lead generation strategy – Our systems bring the buyers to you
• Four-week quality Training Program that will equip you with the skills and knowledge to grow professionally. Must be available to attend training Mon - Fri from 9am - 6pm EST
• Gamification methods to measure performance and increase engagement virtually
• Variety of Schedules (Schedule may include nights, weekends, and holidays)
• Great pay and incentives - Hourly pay plus commission based on performance. On average, our sales agents earn between 50-65K annually...and our top performers earn $100K+! Ask about our compensation guarantee!
• 401(k) plan with company match, employee stock purchase plan
• High performance and reliability could lead to regular, full-time employment, when available, based on business needs

Why Orkin?

• Founded in 1901, Orkin Pest Control is a global residential and business service provider
• Consecutive years of improved earnings with over 2 million customers
• Orkin is financially stable and growing as the largest subsidiary of Rollins, (NYSE: ROL), headquartered in Atlanta, GA
• Since 2020, Orkin has partnered with the American Red Cross to inform the public about the health threats of mosquitoes while boosting our country’s blood supply through monetary contributions and blood donations
• Orkin is committed to hiring the world’s best to help protect the places where we live, work and play
• Orkin’s National Contact Center is a high energy, fun and collaborative work environment with strong management

Are you ready to be an Orkin Pro?

Qualifications

What’s required

• High School/GED
• 1 – 2 years commissioned sales and customer service experience; direct sales/phone sales in or out of a call center environment preferred
• Bilingual (Fluent communicating in the English and Spanish language including written and oral)
• Applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences
• Ability to pass a background check and drug screen

Work from home requirements

• Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise
• A workspace with adequate furnishings (e.g., a desk and chair) and lighting
• Minimum of 50 mbps download/20 mbps upload high-speed internet connection, with the ability to hard wire directly to a modem

What you’ll need

• Excellent interpersonal and communication skills
• Strong computer skills in various software and web-based applications
• Proficient in Microsoft Office
• Comfortable working in a high-volume role
• Ability to prioritize tasks and manage time efficiently

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer