Remote Observability Architect & SRE Lead

Ensono; Boston (MA); Remote; USD 140,000 - 180,000; Full time

Benefits offered by this job

Unlimited PTO

Health plan options

401k match

Dental & vision options

Family Forming Benefit

Parental leave

Education reimbursement

Student loan assistance / 529 funding

Sabbatical leave

Wellness program

Flexible schedule

Job summary

Ensono is seeking an Expert Observability Engineer to serve as the strategic technical lead for our enterprise Observability, APM, and Telemetry ecosystems. You will lead the transformation from decentralized monitoring to a unified, automated observability framework across hybrid cloud, Kubernetes, and legacy environments.

You will design scalable architectures, drive SRE practices, and lead First-of-a-Kind technology implementations to ensure maximum service reliability while mentoring teams

Qualifications

• 12+ years of total IT experience, with 5 to 7 years functioning as a Lead Architect, SRE, or Principal Observability Engineer in a massive enterprise environment.
• Proven track record of migrating organizations from legacy monitoring to proactive, automated observability platforms.
• Hands-on expertise in building scalable, secure telemetry pipelines and time-series databases.
• Extensive experience leading FOAK rollouts and complex vendor/operations transition (KT) programs.
• Preferred Certifications: CKA (Certified Kubernetes Administrator), Cloud Architect (AWS/Azure), or specific APM/Observability vendor certifications.

Responsibilities

• Architect and govern a unified observability framework covering metrics, logs, traces, and events using IBM Instana, Grafana, OpenTelemetry, Telegraf, and InfluxDB.
• Lead First-of-a-Kind (FOAK) implementations—evaluating new observability tech and converting them into secure, repeatable, production-ready patterns.
• Define enterprise standards for telemetry pipelines, data retention, high-cardinality controls, and observability cost management.
• Define SLIs, Objectives (SLOs), and error budgets; serve as senior escalation point, lead P1/P2 war rooms and RCA.
• Drastically reduce MTTD/MTTR and alert noise through event correlation, dynamic thresholds, and dependency mapping.
• Drive Observability-as-Code and infrastructure automation using Ansible, Terraform, Python, and GitOps.
• Automate deployment, configuration, and self-healing workflows for monitoring agents and telemetry collectors; integrate with ITSM/ServiceNow, Netcool, and CI/CD.
• Design deep observability for Docker, Kubernetes, microservices, and multi-cloud environments (Azure/AWS/GCP); correlate APM telemetry with Kubernetes control planes and infrastructure; ensure secure-by-design telemetry pipelines (RBAC, TLS, secrets management).
• Lead complex Knowledge Transfer programs, vendor transitions, and operational readiness handovers for global 24x7 teams; mentor cross-functional engineering teams and influence enterprise technology roadmaps.

Skills

Leadership & mentoring

SRE / Observability expertise

Enterprise architecture

FOAK project experience

Vendor transition experience

Tools

IBM Instana

Grafana

OpenTelemetry

Telegraf

InfluxDB

Prometheus

SolarWinds

Netcool

Elastic

Splunk

Kubernetes

Docker

OpenShift

AWS

Azure

GCP

Linux (RHEL)

Windows Server

VMware

ServiceNow

ITIL 4

Ansible

Terraform

Python

Bash

GitHub Actions

GitLab CI

Jenkins

RBAC & TLS security

Job description

Ensono is seeking an Expert Observability Engineer to serve as the strategic technical lead for our enterprise Observability, APM, and Telemetry ecosystems. You will lead the transformation from decentralized monitoring to a unified, automated observability framework across hybrid cloud, Kubernetes, and legacy environments.

You will design scalable architectures, drive SRE practices, and lead First-of-a-Kind technology implementations to ensure maximum service reliability while mentoring teams